Frequently asked questions

1) Mobile Operating Systems (OS)
RTE works with Android, iOS, Symbian and Windows mobiles.

2) Network connection
RTE uses an internet network for an automated data storing and online connections. If you are in the weak network area (e.g. at country) it might be possible that operators networks are not good enough for the perfect use of RTE.

3) Realtime tracking possibility
RTE can be used for live tracking. It gives location and heart rate data in 5sec intervals for the users. This enables the use of system for many other purposes too.

4) Virtual Heart Rate
For the moves that are done by foot (walking, jogging, outdoor games) RTE has a special algorithm that changes GPS speed to Heart Rate levels. This is calibrated by users’ resting and maximal HR as well as their fitness level. Virtual Heart Rate feature is planned for outdoor use.

5) The use of HR belt with mobile phones
With HR belt the Body Charge scores are calculated with a scientific accuracy. Thus, this is a great tool also for the athletes who want to control their total daily training load levels (Please note: The PC software includes daily and weekly training history/diary and you are able to store those to Movescount too). When you choose “Heart Rate” from the RTE (Start), put the belt on first and choose the HR method for tracking. Connection for different manufacturers’ HR belts will be paired with RTE. These updates will be announced in social media as well as in market places.

6) Live Map
RTE users can join to the public group named “Live Map”. Thus, they can share their exercises in LIVE with other sport fans. There is a global training group also, who has “a LIVE Move Battle” every Saturday; visit http://www.movescount.com/groups/group2139-RealtimeEvents

For any further questions, please visit in our support portal.